I want my money back!

First, I had a hard time with the bot, which wouldn't create a new character because there was an existing character, and every minute it would recreate a character and change the story and scenario. Despite this, I continued playing, and another problem occurred, repeating the same text over and over again. Over an hour passed while I was talking to it to no avail. I advanced a story and when I advanced, it returned me to the beginning of the scenario, and a problem occurred. And a final problem, my decisions are not taken into account! I subscribed today and I want a refund and to cancel the subscription.